Politique d’expédition

Es Ornella Shipping Policy

We aim to get your order to you as quickly and safely as possible. Below is an overview of our delivery process and options.

Orders are processed within 1–3 business days (excluding weekends and public holidays).

You will receive a confirmation email once your order is placed, and another with tracking information once it has shipped.

Domestic Shipping (Within [Your Country]):

Standard Shipping: 3–7 business days

Express Shipping: 1–3 business days
(Available at checkout for an additional fee)

International Shipping:

1. Delivery times vary by destination, generally 7–21 business days

2. Customs, duties, and taxes may apply (see below)

Shipping rates are calculated at checkout based on your location and selected shipping method.

Free standard shipping is available on orders over $50

Once shipped, a tracking number will be sent to your email.

You can track your order through the link provided or via our website under Order Tracking.

International orders may be subject to import duties or taxes upon arrival.

Es Ornella is not responsible for these charges, they are the responsibility of the recipient.

If your order hasn't arrived within the estimated time, please check your tracking link first.

For lost or delayed packages, contact our support team at esornellita@gmail.com and we’ll be happy to help.